VIVAIA does not decline payments. Your payment may have been declined by your card issuer for various reasons:

Incorrect Card Information: Please ensure the accuracy of your card details, including the expiration date, billing address, and security code (located on the back of your Visa/Mastercard).

Card Issuer Bank: It's possible that your card issuer bank declined the payment.

Insufficient Balance: Verify that there are sufficient funds available on your card to cover the purchase.

Inconsistent/Incorrect Addresses: Confirm that both your shipping and billing addresses are precise and match.

If all the provided information is correct and your payment continues to be declined, you may consider trying an alternate web browser or exploring alternative payment methods to complete your order.