How can I cancel an order?
Please note that orders can only be canceled before they are shipped out. If you wish to cancel your order, please reach out to support@vivaia.com before it is shipped out.
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Articles in this section
- Why didn’t I receive an order confirmation email?
- I’m not sure if my order was successful, what do I do?
- Why is my order taking longer to process than normal?
- Why is my order taking so long to ship?
- How can I add or remove an item after an order is placed?
- Can I change my order's delivery option to expedited shipping instead?
- How can I cancel an order?
- Why my order was canceled?
- If I accidentally click 'Confirm Delivery' before receiving my package, will it still be delivered as scheduled?
- Why are my orders sometimes shipped in separate shipments?