How can I add or remove an item after an order is placed?
Please note that orders can only be modified before they are shipped out. If you wish to change your order, please reach out to support@vivaia.com before it is shipped out.
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Articles in this section
- Why didn’t I receive an order confirmation email?
- I’m not sure if my order was successful, what do I do?
- Why is my order taking longer to process than normal?
- Why is my order taking so long to ship?
- How can I add or remove an item after an order is placed?
- Can I change my order's delivery option to expedited shipping instead?
- How can I cancel an order?
- Why my order was canceled?
- If I accidentally click 'Confirm Delivery' before receiving my package, will it still be delivered as scheduled?
- Why are my orders sometimes shipped in separate shipments?