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VIVAIA Help Center
Orders
Why didn’t I receive an order confirmation email?
I’m not sure if my order was successful, what do I do?
Why is my order taking longer to process than normal?
Why is my order taking so long to ship?
How can I add or remove an item after an order is placed?
Can I change my order's delivery option to expedited shipping instead?
How can I cancel an order?
Why my order was canceled?
If I accidentally click 'Confirm Delivery' before receiving my package, will it still be delivered as scheduled?
Why are my orders sometimes shipped in separate shipments?