VIVAIA uses different carriers depending on the destination and shipping method:

• United States: UPS, USPS, DHL, Yuntu Express, and other local carriers
• Global destinations: SF Express, JD Logistics, and Yidaida
• Australia and Southeast Asia: DPEX
• Middle East: iMile
• Canada: LTEXP (Lotte International Express)

VIVAIA’s free Standard Shipping uses the available carriers listed above, excluding DHL. Expedited Shipping is primarily handled by DHL or UPS.

The final carrier depends on the shipping address and service availability. Customers can find tracking information in their shipping confirmation email.