How can I track an order?
Once your order has been shipped out, you will receive an email with a tracking number. Go to track.vivaia.com, enter your tracking number or order number and your order email to track your order.
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Articles in this section
- Do you ship internationally?
- What shipping methods are available, and how much does it cost?
- Where does VIVAIA ship from?
- How long will the order take to arrive?
- Will I be responsible for any customs or duty fees?
- Why is there no tracking update?
- How can I track an order?
- Why does the tracking number show 'delivered' when I haven't received my package yet?
- What do I do if a part of my order is missing?
- What should I do if I receive the wrong item that I didn't order? See more