Shipping

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Do you ship internationally?
What shipping methods are available, and how much does it cost?
Where does VIVAIA ship from?
How long will the order take to arrive?
Will I be responsible for any customs or duty fees?
Why is there no tracking update?
How can I track an order?
Why does the tracking number show 'delivered' when I haven't received my package yet?
What do I do if a part of my order is missing?
What should I do if I receive the wrong item that I didn't order?
What if I received an item not as described?
What if I received a defective item?