Return from US, UK, AU, CA, and DE

For your convenience, we have provided an online return portal on our website. To initiate a return:

1. Visit our online return portal

2. Enter your order number and email address

3. Select the items you wish to return

4. Choose your desired return/refund method

5. Download and print the return label

6. Attach the label to your return package

7. Drop off the package at your local courier store

Note:

It may take between 2 to 3 minutes for the return label to be generated. Please ensure that you wait until the download button becomes functional before closing the browser window to avoid any difficulties.

If you mistakenly exit the return portal after submitting the return request, please feel free to return anytime to review your submission or download the label again.

If you have any further questions or concerns regarding returns, please don't hesitate to contact us at any time.

Return from other shipping locations

For your convenience, we have provided an online return portal on our website. To initiate a return:

1. Visit our online return portal

2. Enter your order number and email address

3. Select the items you wish to return

4. Choose your desired return/refund method

5. Copy the return address at the return portal

6. Ship back the package with your own courier

Note:

Free return labels are currently available only for orders from the US, UK, AU, CA, and some EU countries. However, we offer reimbursement of up to 30 USD for the return shipping fee for other countries. 

Don't worry if you accidentally exit the return portal after submitting your request; you can return anytime to review your submission or return address.

If you have any further questions or concerns regarding returns, please don't hesitate to contact us at any time.