May I return items without contacting VIVAIA?
It's important to note that unauthorized returns do not qualify for refunds or exchanges. Customers are responsible for any lost packages associated with unauthorized returns.
Search
Articles in this section
- What is VIVAIA’s return policy?
- Can I exchange my shoes for a different style?
- How do I make a return?
- How long do I have to return?
- May I return items without contacting VIVAIA?
- Can I refuse the package?
- What should I do after ship back the returned items?
- Can I return the package to where it was shipped from?
- How long will it take for my refund to be processed?
- Can I change my refund method? See more